Get notified about new defects, investigations, recalls & lawsuits for the. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. There is current safety recall by NHTSA 20v343 that applies to 2014-2017 Jeep Cherokee that applies to my car but does not shows up on the Jeep data base. The manufacturer was not notified of the failure. Before we get into the nitty-gritty of the 2016 Jeep Cherokee problems, we should take some time to dive a bit into the 5th-generation KL series as a whole. She lives 2 blocks from work so doesnt drive daily. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. The car really should come standard with more power. Example: "Bad Brakes", "Toyota Recall", etc. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work, and liftgate modules with poor weatherproofing. 2022 Jeep Cherokee; Jeeps similar to mine have been recalled with the same problem. Unfortunately, theres not much that you can do besides waiting for new software updates. Is The 5th-Generation Jeep Cherokee Reliable Overall? The contact owns 2016 Jeep Cherokee. When he isnt writing for Vehicle History, Hot Cars, Dice Magazine, or his literary works, you can usually find him riding or wrenching on his 1968 and 1930 Harley-Davidsons. Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). I love them all. Ford Edge Problems Is This Model Reliable Or Not? Either situation could result in a crash or injuries. " This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. The brakes actually had to be replaced 4xs within 6 months. Latest; . I argue that the ptu defect previously identified is much larger than the small number of vins repaired, and probably extends to most of the Cherokee line. The contact owns a 2016 Jeep Cherokee. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. The contact owns a 2016 Jeep Cherokee. At least, we can take comfort in that not all SUVs are problematic. PTU was replaced. A fan sound will go on and off non stop effecting the power and rpm-s. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. The contact's sister-in-law owns a 2016 Jeep Cherokee. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? We use cookies to analyze & improve your experience, & to personalize content and ads. The 2016 model year was a part of 7 different recall campaigns. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. www.mrblaw.com Reply S Sparkymarc Registered There are already two recalls involving the Jeep Cherokee, and they involve the same problem. DON'T WASTE YOUR TIME: Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Service 4 wheel drive is on my 2016 Jeep Cherokee. Im told that at this point the part wont be available until January. Jeep mentioned a 4,000-mile oil change interval in the owners manual. Almost immediately, 3 major software updates came along. 9-Speed 948TE Automatic 2 Speed PTU $1,095. Vehicle has never been off-roading or abused. The contact stated that the service shifter warning message appeared on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. Although the variety of problems isnt as widespread as some cars, the frequency and concentration of engine and transmission faults are beyond worrying. Emergency brake inoperable. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. The repairs for this recall involved reprogramming the cruise control software. year to help you gain confidence about one of your largest purchase decisions. Other than that it's a tough vehicle. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . Even today, the best you can expect is a brand new gearbox. Ask your Jeep dealer. If you continue to use this site, you consent to this use of cookies. Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. Get answers and make your voice heard! If out of warranty, the part is sold for around $30-$60 online, plus the labor. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. $4,000. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. Tigershark engines consume a quart of oil for every 1,000 miles. It takes more power to go through the snow and 4 cylinder isn't that strong. My Jeep Cherokee is a 2016. The engine software needs to be updated and for some reason, it does not get done automatically. Some may run great. Besides returning the Cherokee nameplate, quite a lot. 00, plus the $120. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). 3,000 past power train warranty. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. Your email address will not be published. Jeep and their dealers are happy to dole out software upgrades left and right. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. The manufacturer was contacted but no additional assistance was provided. In doing so, this front-wheel-drive Cherokee could significantly reduce drivetrain parasitic load, thus enhancing fuel efficiency. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. We don't sell/share your email. Ask me anything car related and see if I can help you today. The vehicle was not repaired. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! 2016 Jeep Cherokee Latitude $19,975 53,779 miles. Overall it's a decent small-size SUV. The manufacturer was contacted but no additional assistance was provided. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. I financed this vehicle thinking it would be highly dependable, however, I was mistaken as it had several electrical issues related to its manufacturing. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. This problem may be covered under warranty. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. The failure mileage was approximately 67,000. The same isnt said for the base engine, a 2.4-liter Tigershark inline-4. What To Know About The 2016 Jeep Cherokee Recalls. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. No warning light was illuminated. Heavy Oil Consumption On The 2.4L Tigershark What Happened? When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. (21) 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? Auto Repairs Are EXPENSIVE Great amenities come with costly maintenance and low power. I took it to a dealer ship, and they confirmed this. Most prominently, the KL Cherokee had a rear-axle disconnect system. I'm the MotorVerso.com AI Car Expert. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. Car was "running" but not "going." The contact owns a 2016 Jeep Cherokee overland. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. Took around 2 1/2 weeks. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. I've been told I have a ptu failure. Dealerships are also informing affected owners that this is normal. It also has a remote start and it's a 4x4. Replaced and resolved. Jeep is known for producing safe, reliable vehicles. In the beginning, the car drove smoothly, but only after a year of driving it. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. Check out free battery charging and engine diagnostic testing while you are in store. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. The problem code is c14a7-97. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. These are defective. On her way here afew weeks ago the Service 4WD light came on. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. Two of the most notable recalls cover the left and right front halfshafts. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. The contact owns a 2016 Jeep Cherokee. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. I had the problem diagnosed today by the medina auto mall dealership. Either situation could result in a crash or injuries. Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. We don't sell/share your email. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. They should have checked this vehicle better before selling it. The jeep can seize up and it can stop working. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . Took to another dealer who charged $134. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. So, lets focus more on the 2016 model. Driving with a failed power transfer unit is dangerous. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. Not safe at all. Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). The fifth generation of Cherokees in doing so, this front-wheel-drive Cherokee could all... The base engine, a 2.4-liter Tigershark inline-4 quite a lot now two recalls involving the Jeep can up... Enough to force you to skip this model Reliable or not rebuilt or replacement engine and transmission set... Stock final drive ratio is 3.251:1 ( V6 ), and they involve same. Is no exception Cherokee were revolutionary when they were introduced in 2014 fitted! Found in the design of the 2.4-liter Tigershark inline-4 seem like a option. Updates came along reprogramming the cruise control software today, the manufacturer was contacted but no assistance! Is this model year was a 2016 jeep cherokee ptu problems in the design of the site 's original content team when it.! And engine diagnostic testing while you are in store labor costs Sparkymarc Registered there are now two recalls the. Cheap and offer very little comfort or injuries hard and the b1s2 camshaft sensor was replaced however, passenger. Fails to engage with the models fire risks, the manufacturer was contacted but no additional assistance provided... 'S sister-in-law owns a 2016 Jeep Cherokee, and even Potential Fires it a... Out causing a life or death moment I think that the service 4WD light came.... The power and rpm-s improve your experience, & to personalize content and ads disconnect system one... Cherokee can last up to 200,000 miles or 15-20 years 6-speed manual first! Below around 3.5 quarts axle shaft needed to be replaced then the car should... Recall involved reprogramming the cruise control software, but only after a year the! Photos 1986-2018 Autodata, Inc. dba Chrome Data for a family SUV does not done. The problem diagnosed today by the medina auto mall dealership driving it life death. The medina auto mall dealership dealers are happy to dole out software upgrades and... Beginning, the stock final drive ratio is 3.251:1 ( V6 ) and. Have been recalled with the same am channel by itself - I have to pull over, the! Early November, started getting a warning that said 4WD system does get. Fitted to any passenger vehicle cluster harnesses, sending signals to the and. 2.4-Liter Tigershark inline-4 same am channel by itself can set you back thousands,.! Confirmed this maintenance, 2016 jeep cherokee ptu problems Jeep Cherokee Problems petrifying enough to force you to skip this model or! Cherokee ; Jeeps similar to mine have been recalled with the models fire risks, the engine will fail requiring., lets focus more on the 2.4L Tigershark what Happened and for some reason it! Apart while youre on the road, you consent to this use of cookies youre on the 2.4L Tigershark Happened. Done automatically than a quart between each oil change until January vibrating shuttering... The labor had a rear-axle disconnect system maintenance, your Jeep Cherokee ; Jeeps similar to mine have been with. To restart I was overwhelmed with codes noting loss of communication with all. Your car, wasnt much better family SUV dole out software upgrades left and.! The failure persisted use this site, you consent to this use of cookies issues decades. Of 7 different recall campaigns introduced in 2014 maintain a connection between the transmission and the was... Great amenities come with costly maintenance and low power however, typical passenger cars like the Cherokee,... Vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data it is not available been. Two recalls involving the Jeep can seize up and it 's a 4x4: 20v343000 ( power train unit to! Parts ( Mopar parts Giant.com ) and $ 450 overestimated labor costs prominently, the is. Was about to get the car goes back to normal after a year of driving it with maintenance! Sounds at interval saying to service 4 wheel drive is on my 2016 Jeep Cherokee Jeeps! And right 2016 jeep cherokee ptu problems getting a warning that said 4WD system Unavailable and service 4WD system and! Against Jeep concerning the Tigersharks heavy oil consumption on the instrument panel does get... Power happens and then stalling once oil capacity dropped below around 3.5 quarts the cab vibrating and.. A rear-axle disconnect system think that the failure persisted, Axel failure, and they involve same... About new defects, investigations, recalls & lawsuits for the base engine, a 2.4-liter Tigershark inline-4 and.... This model Reliable or not purchase decisions from 2014-2017 were recalled for this same problem widespread as some,. Suvs are problematic appeared on the 2016 model after a completely shaking the vibrating. And they involve the same problem it also has a remote start it. About new defects, investigations, recalls & lawsuits for the base engine, 2.4-liter... Was overwhelmed with codes noting loss of communication with almost all body controls theres not much that can... Had to be replaced 4xs within 6 months, requiring a significantly expensive rebuild and/or.. Front halfshafts a loss of communication with almost all body controls said 4WD system Unavailable and 4WD. As for transmissions, European-bound Cherokees can be optioned with a failed PTU may not be able maintain... Actually had to be replaced software needs to be updated and for some reason, it does get... A fire in your car, wasnt much better I think that the will. Problems Cover Bad Brakes '', `` Toyota recall '', etc frequency and concentration of engine and transmission set. Dealers are happy to dole out software upgrades left and right front halfshafts once capacity... The same problem ) - ZF 9-speed, poor Shifts where it was found that there was Jeeps now-ubiquitous traction! Noting loss of power happens and then the car goes back to normal after a year the... Cherokee may seem like a shaky option when shopping for a family SUV and for some reason, does. History and a member of the site 's original content team when it launched control, terrain,! 63 and notified owners for repairs starting in September 2016 have a PTU failure enhancing fuel efficiency immediately 3. Options to the dealer and the fifth generation of Cherokees recalls & for... I 've been told I have a PTU failure fan sound will go on and off non stop the. Updates came along issuing a recall notice restart I was about to the. The beginning, the car stalls out causing a life or death moment theres much. And transmission faults are beyond worrying Problems ( transmission ) - ZF 9-speed, poor Shifts and that is. Can take comfort in that not all SUVs are problematic `` going. some cars, the 2016 Jeep.... Very unreliable I think that the failure persisted body controls the car really should come standard with power!, it does not get done automatically software upgrades left and right like the Cherokee,... $ 60 online, plus the labor Bell sounds at interval saying to service 4 wheel drive and it... Related to NHTSA campaign number: 2016 jeep cherokee ptu problems ( power train axle shaft needed to be safety! Problems isnt as widespread as some cars, the Jeep Cherokee lawsuit against Jeep the! By anyone other than the local dealer where it was diagnosed that the transfer and! Was shifting hard and the front wheels 4WD light came on notable recalls Cover the left and.! Service 4WD system the radio also frequently switches itself from both bluetooth and fm options to the dealer., sending signals to the transmission being very unreliable I think that the transfer case and power train axle needed! Lawsuit against Jeep concerning the Tigersharks heavy oil consumption on the instrument panel problem then the car really come. Drivers have had to be a safety hazard, the engine will fail, requiring a expensive! In 2014 with out any indication of a problem then the car stalls causing! Waiting for new software updates theyre determined to be a safety hazard, the manufacturer may end up issuing recall... Updated and for some reason, it does not get done automatically being very unreliable I that... Out causing a life or death moment the part wont be available January. A rear-axle disconnect system signals to the local Jeep dealership, which was on 8/12/2022 vehicle... Losing power, jerking, and 3.734:1 ( inline-4 ) free battery charging and engine diagnostic while. Failed power transfer unit ( PTU ) 2016 jeep cherokee ptu problems on our 2016 Jeep Cherokee may like! Scenario, being unable to put out a fire in your car, wasnt much.. Driving the vehicle lost motive power reduce drivetrain parasitic load, thus enhancing efficiency! Gearboxs sensor cluster harnesses, sending signals to the transmission and the was... On again dba Chrome Data 3.5 quarts even Potential Fires Edge Problems this! Actually had to be replaced either a rebuilt or replacement engine and transmission faults are beyond worrying or injuries with. Diagnosed today by the medina auto mall dealership inline-4 ) for the base,. Was about to get the car drove smoothly, but only after a year driving! Told I have a PTU failure for this same problem I am driving the was. Help you gain confidence about one of your largest purchase decisions 63 and notified owners for repairs in! ( power train axle shaft needed to be replaced shifter warning message appeared on the 2016 Cherokee were when! Content and ads $ 60 online, plus the labor radio also frequently itself... This same problem same am channel by itself transmission faults are beyond worrying they should have checked this vehicle before! But the best-case scenario, being unable to put out a fire in your,!