Storage vMotion VMware Site Recovery Manager (SRM) E.g. For guide to abbreviations, see At a Glance table at http://www.cisco.com/go/virtualized-collaboration. The use of the wrong method almost certainly will fail and at worst may corrupt your virtual machine. Another alternative is manual Virtual Machine shutdown and migration. The 1GE deployment models are insufficient to handle application VM vnic and vdisk traffic. 9.0 and later The snapshots must be merged before the Cisco Unified CCE and CVP systems transition to production. Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. Two rack servers are sufficient to provide hardware redundancy. Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products. Otherwise, follow your HCI vendor's instructions for sizing and compatibility. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. Calling & Messaging If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. 3rd-Party Physical To Virtual (P2V) Migration Tools In fact you can use the simplest virtualization tool from the whole VMware outfit and nowadays you can install CUCM even on VMware Player. VMware Fault Tolerance for Cisco UCS C-Series, all disks must be Cisco-provided. See vMotion for what is supported. See the Solution Reference Network Design Guide for UC security for what is supported. In VMware documentation and monitoring tools like esxtop, this is also called "GAVG/cmd" (Guest Average Latency per command), and is the response time as perceived by the guest operating system. This will be sufficient for the typical network load of this VM mix. Issues older than 1 hour, where Cisco Collaboration app is not suspected of root cause, but customer requests root cause analysis. Step 1 From the viClient, Initiate the tools upgrade by clicking on VM > Guest > Install / Upgrade VMware Tools (this can also be done by right-clicking on the VM). Applications' "small" capacity points and VM configurations are supported by Business Edition 6000M (M5) appliances, following Supported Solution Capacities appendix in the Installation Guide for Cisco Business Edition 6000H/M (M5), Release 12.5. at the time of this writing, VMs using vmv10 will not work with the free vSphere Client, only with the chargeable vCenter. Many other possible supported hardware configurations exist. destination server must align with supported co-residency after failover occurs). VMware High Availability (HA) Not supported. However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. See each Collaboration application's documentation for any . Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. All apps and ESXi will boot from this volume. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). HQ site has high-profile users who require WAN survivability. Three HyperFlex nodes per site are sufficient to provide hardware redundancy. Distributed Resource Scheduler (DRS) For guide to abbreviations, see At a Glance table at, http://www.cisco.com/go/virtualized-collaborationd, UC on UCS Specs-based and Spec-based 3rd-party infrastructure, Click here for VMware's direction to transition from ESX to ESXi, Hardware/Software Compatibility Requirements, Cisco Collaboration Infrastructure Requirements, http://www.cisco.com/go/virtualized-collaboration, Virtualization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted 7.5(3), this vmware.com KB article for compatibility for ESXi version with vmv version), Support for Virtualization on the ESXi/UCS Platform, See Storage Requirements for Specs-based hardware support, Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client, www.cisco.com/go/virtualized-collaboration, Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/, http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf, http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. This will force inclusion of Cisco UCS VIC 1457 (4x 10/25GE) which is more than enough for the typical network load of this VM mix. Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). Please note the following caveats: Call Cisco technical support only.For optimal routing to best support team, recommend open service request with keyword "Business Edition", not "VMware". Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX220C-M5SX, quantity 6. Cisco Finesse Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. Many people that I talk to are happy for this option, as VMware is quickly becoming an indispensable tool in the modern datacenter. Cisco supports only VMWare ESXi virtualisation which makes sense! Virtual Machine File System (VMFS) See also VMware Data Recovery and Copy Virtual Machine. Could have considered all BE7000M, but this would not have met minimal server count requirement. For multi-site scenarios, this may instead require "exporting" the VM. Not supported. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz), so select that (all applications' small capacity point will support Xeon with base frequency 2.20 GHz). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. To date this has never been the case, so if the hardware vendor supports it, it is allowed even if unlisted. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. This content has been moved to Cisco Collaboration Infrastructure Requirements: Hardware/Software Compatibility Requirements and Management Tools. are not supported) VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. Do NOT call VMware technical support for these licenses (you will be redirected to Cisco technical support). Another alternative is manual Virtual Machine shutdown and migration. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. Virtualization support varies by Collaboration System Release version, application version and VMware vSphere ESXi version. When enabled on VMs running ESXi 4.1 or later, you may experience slow TCP performance on certain operating systems (depending on which Collaboration application and version). As well as rack mounting / cable management hardware. Follow HX DIMM population rules for 4x32GB=128GB. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. For support clarifications on virtual network elements, see. Cisco Social Miner See vMotion for what is supported. Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. VMware Tools may be either "VMware-native" (provided by VMware ESXi) or "open-vmtools" (provided by guest OS). Does not protect vs. faults with the SAN or network hardware. For network, spec sheet indicates C240 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. Unified CCX Assume Xeon 4210 which will support required applications' "small" capacity point and VM configurations. Intel Skylake 3100 Bronze, E5-1600v3, Intel Xeon Haswell E5-1600v3 are not supported). Network traffic is switched from physical NICs to "vNIC's" of the Virtual Machines (VM) via either VMware vSwitch or Cisco Nexus 1000V. Removing virtual hardware resources (vCPU, vRAM, vDisk, etc.) Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco-provided/required OVA files will be for the specific vmv version used when testing the ESXi major/minor version (e.g. A redundant power supply may be selected. mandatory when deploying on Tested Reference Configurations of Cisco HyperFlex (because HyperFlex management requires vCenter). See vMotion for what is supported. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. Before I purchase the CUCM 11.5 software I want to verify that Cisco will "support" this HPE server integration. If you are migrating from a physical server with more than 80 GB of storage space to a virtual machine with a user deployment size of either 500 or 2,000, see the Disaster Recovery System Administration Guide for more information. If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. VMware Dynamic Power Management Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. Cisco TAC does not engage on issues isolated to 3rd-party-provided/supported hardware or 3rd-party-provided/supported software. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the lowest capacity point (as described in the design guide). take a software backup For details on "legacy" virtualization support (i.e. For more details, see. E.g. 1 1, 2 or 3 Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. Assume Xeon 6126 which will support required applications' "medium" capacity point and VM configurations. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. 5.1 U1) if required by its guest OS or for hardware compatibility. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. If purchased from and supported by Cisco (e.g. OVAs configured differently than the predefined templates are not supported unless specifically allowed on the app's page on www.cisco.com/go/virtualized-collaboration. E.g. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. VMware Feature Support for Contact Center. This yields the following applications and application sizing: Follow design assumptions and best practices from Sizing in Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD. Release For example, initial deployment of the OVA and UC application may have been done on ESXi 4.0 update 1. The task should then be complete and the tools should be shown as "OK". The following applies to any use of vMotion with UC apps: ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. For latency/performance, rule of thumb would be 10 disks (1 HDD per physical CPU cores), but BE6000 testing has shown 6 will be enough for typical app/VM mixes at this capacity point. NOTE: support varies by app and version. Co-resident application VMs are restricted: One Prime Collaboration Provisioning Small VM, One Unity Connection 1000 user VM (1vcpu). This needs to be accounted for in VM Placement. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. Reminder that for applications to be supported on a storage system, it must meet application requirements for compatibility, latency, usable space and IOPS capacity. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". Medium/large systems require 2.50 GHz for deterministic support. 3 Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. NOTE: support varies by app and version. This example will use a minimum build of 3x SAS 1.2 TB. End of support no version upgrades available. NOTE: support varies by app and version. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Another alternative is manual Virtual Machine shutdown and migration. For latest, see one of the following docs, depending on what kind of hardware you are interested in: Cisco Business Edition 6000 Ordering Guide (partner-level access), Cisco Business Edition 7000 Ordering Guide (partner-level access), Cisco UCS Spec Sheet for the server model of interest (B200 M5, C220 M5 SFF, etc.). Virtual examples (non-exhaustive) include Cisco Nexus 1000V, AVS, CSR 1000V, Enterprise NFV. The only supported scenario is a manual move to a different server, e.g. Not supported. See the Business Edition 6000/7000 documentation for more details. See Cisco network and datacenter Preferred Architectures for best practices on network element selection and configuration. VM configurations with 2 virtual disks use them as follows: vDisk 1 = Operating System + app binaries. Plan for single RAID5 volume. Certain other virtualization features may mandate vCenter based on VMwares license editions. Not supported. See also any application-specific rules. Not supported. HQ infrastructure for "local UCM Subs for high-profile users" not included in example hardware BOMs. . To download the OVA files, refer to the Collaboration Virtualization Sizing guidelines. Existing UC app methods of backing up the software continue to be supported. The task should then be complete and the tools should be shown as "OK". Not supported. Step 3 The process will take a few minutes. CDR/CMR via CDR Analysis and Reporting (CAR). Not supported. Step 1 From the viClient, Initiate the tools upgrade by clicking on VM > Guest > Install / Upgrade VMware Tools (this can also be done by right-clicking on the VM). This feature migrates a live, running Virtual Machine (VM) from one physical server to another. Was only sold as 6.x. Will not be covered in these examples, but following recommendations in Solution Reference Design Guide (SRND) and Collaboration Sizing Tool (CST), application sizing could look like this: Follow design assumptions and best practices in Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD and Cisco Collaboration System 12.x Solution Reference Network Designs (SRND). To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the Cisco HyperFlex. Note: ESXi 6.0 only supports VMFS5. 3rd-Party VM-based Backup Tools These are guidelines and samples/examples only, not rules and not exhaustive prescribed/proscribed list of options (which is not possible to create). This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. in a maintenance window, not in production, not processing live traffic. End of support - no version upgrades available. Not supported. Using this feature to patch and update VMware vSphere hosts is supported. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Minimum required memory is ~50GB for this example's VM mix, but the BE7000M (M5) ships with 96 GB to to accommodate typical scenarios with other apps that might run on this hardware, so spec 96 GB. Not supported. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. 2 or 3 Some counter-examples (non-exhaustive): E.g. Network traffic is switched from physical NICs to "vNIC's" of the Virtual Machines (VM) via either VMware vSwitch or Cisco Nexus 1000V. UC apps continue to use existing methods of software installation and upgrade. VMware Update Manager (VUM) Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Tested Reference configurations of Cisco HyperFlex licenses ( you will be redirected to Cisco technical support.! 2 or 3 some counter-examples ( non-exhaustive ) include Cisco Nexus 1000V, AVS CSR... To Collaboration workloads and source/destination physical servers can have different DAS yet vMotion. 4210 which will support required applications ' `` medium '' capacity point and configurations... Customers using vSphere Client instead of vCenter, it is very important that the VMware tools must be.... 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