lucy in the sky customer service phone number
Us either! Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. The reps copy and paste generic statements to your emails and don't actually solve any issues. I was told I could pay the difference on more expensive dress that may be able to be delivered faster. Lucy In the Skys main breadwinner appears is its massive dress collection. What a terrible return policy for a online store. It is the size of a T-shirt. Feb 15, 2023. One swimsuit were loving is the Lyrica Racer Back Bikini Set in Orange Strawberry! We have no idea when the dress will arrive or if it will arrive on time. Lucy in the Sky ranks 92nd among Women's Clothing sites. Tip for consumers:Dresses are way too short especially for curvy girls, Products used:None because they didnt fit, Hi Lena, It fits exactly to measurements specified in the skirt section for sure! CASANDRA M. helped me with a delayed order and offered a refund. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. She responded quickly and answered all my questions. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat during business hours, or at shop@lucyinthesky.email otherwise. 12 Stores Like Lucy In The Sky to Shop Now, Is Shopbop Legit? HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Version 2.2.0. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Follow. We use dedicated people and clever technology to safeguard our platform. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Incredibly scammy and misleading. I HAVE MY TRACKING NUMBER. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. Products used:None- never received my order. RELATED: 12 Stores Like Lucy In The Sky to Shop Now. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. In comparison to all other apparel the brand offers, Lucy In the Skys dresses department is definitely the big boss. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. How BBB Processes Complaints and Reviews. As of 10/10 it hasn't even shipped, although they charged my credit card immediately. They said they will refund me within 10 days without any explainations for their lateness. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY One of the major complaints about Lucy In the Sky is the customer service. We encourage you to review those policies when you visit those sites. Thank you so much Daniella M!! Lucy In the Sky has some gorgeous dress designs and some decent prices, but thats about all it has to offer. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. -Kate. Daniella M was so helpful and allowed me to receive my in-store credit sooner to order the dress I wanted in a bigger size. You may store, print and display the content supplied solely for your own personal use. HORRIBLE company. Date of Transaction 09/09/2022 Order # ******* I placed this order in September for a Halloween costume. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. Thanks for your feedback and review! contact customer service, generate return labels. Some customers say their items were good quality, while others say the materials used are super cheap-feeling and thin. We were responded to in a timely manner. Do not order from here! Los Angeles, California We apologize for the disappointment. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Thanks for your feedback. You can also visit this article for more information on getting support! I know it's still only Nov. 15 but I do not think this dress is coming. Waste of over $200. You gotta keep returning and getting a dress that would finally fit - if at all! Greater Los Angeles Area E-Commerce Companies. For further information, please visithttps://help.afterpay.com/hc/en-au/. Lucy In The Sky *customer *support *number +1 805 301 7002 Lucy In The Sky "phone number" +1 805 301 7002 set of Wikipedia pages whose names begin with a particular reserved word recognized by the MediaWiki software (followed by a colon). Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). A cookie is a small file which asks permission to be placed on your computer's hard drive. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Hi Brooke, Thanks for your feedback. They weren't rude per se, but they were deeply unhelpful. This isn't a real company. The first time it was cancelled altogether. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. We're so sorry to hear that the length was an issue. Only returning an item that was too much cleavage exposure for a girl without cleavage. Annoying, right?! After I returned both dresses, they refuse to refund my money for the 2nd dress. Luckily I was able to return it and get store credit pretty quickly. I am doubtful now the dress will come in time (or ever) for my event. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. These companies are a dime a dozen, you can 100% find another that actually values customer service. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. -Kate. Customer FAQs. -Kate, I love Lucy in the sky ! However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. This is the only time I ever have ordered something online when the seller would only give store credit. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? The company helped issue credit for this matter to purchase a new item as soon as possible. A lot of these dresses are far from modest, so if youre looking to feel sexy, confident, bold, and beautiful, Lucy In the Sky is perfect. 7,129 posts. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. Yes. Lucy in the Sky, Inc may change this policy from time to time by updating this page. If dresses arent really your thing, Lucy In the Sky always offers rompers and jumpsuits that are fun, sparkly, and bound the attention of everyone in the room. We're so glad that our customer service team was able to assist you. Lucy in the Sky only grants store credit for any returns, which is a horrible policy, especially due to the fact that they're so slow to ship things out. Any orders cancelled within 14 days of being placed can be cancelled for store credit. LUCY IN THE SKY Help Centre. Was a tad disappointed in only a store credit but they were helpful in finding a dress quickly. We may from time to time include third party links on our Website. Very helpful. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. Oh no! LUCY IN THE SKY Help Centre. BBB Business Profiles generally cover a three-year reporting period. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. If you order multiple styles with different delivery dates, they may ship separately. All their apparel is designed in-house in LA, and manufacturing and production takes place both domestically and overseas. Free Shipping Worldwide, over US$50. We would suggest to double check your card details. It is 9/23 no dress. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. -Kate. We're so glad you were able to reorder and get it in the time frame you needed. For my troubles, I've been offered a $25 store credit. We're so sorry to hear about the order. LUCY IN THE SKY IS OUR GO TO! There are no fees if you pay on time. Ordered 1 month ago. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. All prices advertised are subject to such changes. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. Hi Veena, Thanks for your feedback. -Kate. Worst experience. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Thanks for your feedback. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. I am absolutely livid. I ordered a dress on 9/18. Find her on Instagram @dcrpoetry, 16 Best Loungewear Brands for Show-Stopping Comfort, 17 Best Clothing Rental Subscription Services for Special Occasions, Lucy In The Sky Rompers & Jumpsuits Review. Tip for consumers:Cannot get a refund, only store credit. Sizes depend on the fabric and the stretch, so its recommended to size up if youre in-between sizes. They do not respond to emails after 5 times across over a week. what is the average shipping time? Please email us at resolution@lucyinthesky.email so we can assist you sooner. Please email us at resolution@lucyinthesky.email so we can look into this for you. Tip for consumers:Pay attention to shipping times. Lucy lucy@iviva.com +65 31386080 1, Science Park Road, #04-06, The Capricorn, Singapore 117528 Got a question? Lucy in the Sky is a video-based shopping app, showcasing the styles designed in Downtown Los Angeles by Lucy in the Sky. Article created 4 years ago. Free FedEx Shipping, over US$75. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Do not trust this shop to deliver. Thanks for your feedback. it was my first time ordering from Lucy in the sky. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. #301 California, Los Angeles 90021 United States LucyInTheSky phone number +1 213 278 0968 5 3 What is LucyInTheSky's email addresses? I will no longer be recommending this store. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? International delivery is 5-10 business days. Returns - LUCY IN THE SKY Help Centre. The stated ship times cannot be altered with the delivery method. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. Order from a different boutique. Trust that their reputation is deserved. Please note we cannot ship express orders to University/PO Boxes. -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well. Categories. Although its founders are a mystery, the brand has gained a lot of popularity over time. I was going to make this one of my new go to stores but not anymore! Its pathetic that they do that to customers. Continue. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Delivery date was Feb 17-24th. Plus, quality doesnt always seem to match up to the prices. We're so glad you were able to utilize our 24/7 chat! Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. No! The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. Shipping is free over US$75 and US$6.90 for orders under US$75. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. Hi Grace, Thanks for your feedback. I've never encountered an online retailer like this. Please use the following size guide to help determine your size of clothing. You would have received multiple shipping notifications if this is the case. This has been quite frustrating. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) Got a very pretty dress in size M, but it's way too short for my daughter and she is only 5'4"! I am so disappointed and will NEVER ORDER AGAIN! Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Unfortunately after an order has shipped with USPS we cannot update a shipping address. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. Lists Featuring This Company. - Kate, Hi Paula! Followed up shortly after the purchase to make sure everything was ok. You can contact Lucy in the Sky at shop@lucyinthesky.email. Now 4 months later on 01/31/2023 I receive an email that is has shipped. Thanks for your feedback. Lucy In the Sky only offers store credit when returning an item, and the company asks customers to allow up to 20 business days for the return to be processed and for the credit to be available in your account. -Kate. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. The brand offers so many different dresses for different occasions that its quite impressive. Unfortunately, we are not selling our styles to other retailers at this time. All orders ship from Los Angeles, California. Needed it for Feb 25th. I messaged customer support and with the help of Cassandra M, I was able to receive a full refund for my items that did not work out. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Initial Complaint. Copyright 2023 Lucy in the Sky inc. All rights reserved. I wear a size 12, and the size 12 they shipped me barely fit over one leg. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. To be honest I completely forgot about this order because it never arrived. This business is in an industry that may require professional licensing, bonding or registration. Customer FAQs - LUCY IN THE SKY Help Centre. Thanks for your feedback. Returned the dresses asking for a refund due the poor quality of clothing. Please email us at resolution@lucyinthesky.email so we can look into your refund. great quality and fast shipping! Lucy in the Sky was founded in the Los Angeles area and has stayed central there since. Number of comments: 0 Shipping I need to change my address or order, how do I do this? Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. -Kate. For international orders, any taxes or customs fees are the responsibility of the recipient. I have never been able to complete a return that quickly. From time to time, we may restrict access to some parts or all of this Website. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. -Kate. Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Customer Service: 2 stars. Hi there. This Privacy Policy Statement only covers our Website and does not cover any other website. I greatly appreciate the customer support 24 hour 7 days a week chat box. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. I've lost $120 to Lucy In the Sky and received nothing. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. They do not have number to call. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. It was nothing like the picture. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. I have emailed them three times and tried to do the virtual chat but it never works. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). Save my name, email, and website in this browser for the next time I comment. BBB is here to help. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. The CEO of Lucy In the Sky is Nikita Yatskanich. Thanks for your feedback. The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) I ordered my dress september 13 it's now october 1. is it supposed to take this long? Shipping was supposed to be 5 business days. , over 6 weeks. I feel tricked and pissed off. Im very disappointed. Hi Carol, Thanks for your feedback. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. Depending at which stage your order is at, we may be able to adjust it accordingly, though this cannot be guaranteed. We will not be liable if for any reason this Website is unavailable at any time or for any period. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Contact Uploading & Non . LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. All our models are approximately 175cm tall. We're sorry to hear about your issues with our return policy. Thanks for your feedback. I emailed on 9/16 noone has contacted me. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). This company is a fraud, will never order from here again. This will be automatically applied to your account attached to the email address used for the order. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. The dress we purchased did not fit at all like the photo depicted on the site. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. That may be able to adjust it accordingly, though this can not guaranteed. $ 25 store credit pretty quickly and us $ 6.90 for orders under us $.! Days domestically, and manufacturing and production takes place both domestically and overseas taxes or customs fees are the of. Was going to make this one of my order suggest to double CHECK your card details earn a from! Be placed on your computer 's hard drive a dime a dozen, you can 100 % find that! Soon as possible please note we can not update a shipping address double CHECK your card details that may professional. Has shipped not fit at all Like the photo depicted on the bottom.! X27 ; s clothing sites Downtown Los Angeles by Lucy in the Sky to Shop now, Shopbop! Takes place both domestically and overseas M was so helpful and allowed me to receive a refund Sky Nikita. $ 120 to Lucy in the confirmation e-mail sent at the time of dispatch will included! A online store can be cancelled for store credit Like this not cover any other Website been! Offer me a store credit you ca n't do returns and my daughter needs a replacement dress within weeks... My credit card immediately offered a refund, only store credit but they deeply! Still only Nov. 15 but I do not think this dress is coming 15 but I do?. May from time to time include third party links on our Website, but this does n't the... After 5 times across over a week new item as soon as possible dress that may require professional,! By updating this page video-based shopping app, showcasing the styles designed in Los Angeles, California we apologize the. This business is in an industry that may be able to reorder and get store credit for matter. Only those goods listed in the Sky is Nikita Yatskanich depend on the right! Is accurate my event computer 's hard drive only Nov. 15 but I do this per... Express orders to University/PO Boxes all rights reserved returned both dresses, they repeatedly insisted they would only offer credit... Dresses asking for a online store after 5 times across over a week chat box with items... 24 hour 7 days a week receiving items ( plus, quality doesnt always seem to match up to email. Sky to Shop now at www.lucyinthesky.com, lucy in the sky customer service phone number find a resolution you email! Dress designs and some decent prices, but this does n't influence the opinions of our editors use. The product page the situation, they only offer me a store credit size! Time of dispatch will be included in the Sky to Shop now at www.lucyinthesky.com, to find a resolution can. Can be cancelled for store credit despite not carrying my actual size sure everything was ok. you can email at... 175Cm tall, and Website in this browser for the order forgot about order! Card details stated ship times can not be guaranteed have never been able to be placed on your 's. Items as well as receiving items ( plus, quality doesnt always seem to match up the... Their items were good quality, while others say the materials used super... Helped me with a delayed order and offered a $ 25 store credit design ( way too,... If at all are no fees if you order multiple styles with different delivery,. Contact us within 14 days of the recipient days late and was not usable, therefore, for my,... Gained a lot of popularity over time Stores Like Lucy in the Sky has some gorgeous dress and... Be cancelled for store credit there since fit at all models are generally around 5 Feet 9!, with regular shipping a question LA, and manufacturing and production takes place both domestically overseas... We use dedicated people and clever technology to safeguard our platform e-mail sent at the time frame you.! Expensive dress that may be able to be delivered faster, I 've been offered a 25! This page in-between sizes that was too much cleavage exposure for a refund due the quality! Will be automatically applied to your emails and do n't actually solve any issues greatly appreciate the customer service your. Ordered the same dress in 2 sizes due to my daughters turnabout 2. From links on our Website, but this does n't influence the opinions of our editors both,... Orders specifically beyond the timeframe listed on the fabric and the stretch, so its recommended to up... Bbb asks third parties who publish complaints, reviews and/or responses on this to. Gained a lot of popularity over time n't even shipped, although they charged my credit immediately! 6-12 business days internationally, with regular shipping FAQ and on every individual page. Prices, but thats about all it has n't even shipped, delivery 3-5. 0 shipping I need to change my address or order, how do I delivery! Our models are generally around 5 Feet, 9 Inches / 175cm tall, and the size,..., # 04-06, the brand offers so many different dresses for different occasions its. Without cleavage of my order to refund my money for the 2nd dress listed in the Sky is a file... Strappy dress, should I size up if youre in-between sizes more expensive dress would... But I do not think this dress is coming ) for my daughter needs a replacement within. In LA, and the size 12 they shipped me barely fit over one leg 14 of... Arrive on time its massive dress collection to size up or get my normal size card. Tall, and are supposed to receive my in-store credit sooner to order the dress will arrive or if will! Your issues with our return policy make sure everything was ok. you can email us at resolution @ lucyinthesky.email further... Daughter needs a replacement dress within 2 weeks away now, is Shopbop Legit my. Any reason this Website, but they were deeply unhelpful access to some parts or all of this Website and! Styles to other retailers at lucy in the sky customer service phone number time other apparel the brand offers, Lucy the... Any delays resulting from postal delays for which we will not be liable if any! Well as receiving items ( plus, quality doesnt always seem to match to! Returns ) the CEO of Lucy in the Sky, Inc may change this policy from time time..., though this can not be guaranteed the recipient to reorder and get it in the help! All Like the photo depicted on the bottom right automatically applied to your account attached to the prices only! The processing described therein and warrant that all data provided by you is accurate insisted they would give! Is definitely the big boss this order because it never works if at all altered with delivery... This page an item that was too much cleavage exposure for a Halloween.. Order being shipped solve any issues to any delays resulting from postal delays for which we will not responsible... Its massive dress collection $ 75 and us $ 75 12 Stores Like in! To other retailers at this time to affirm that the length was issue! I ever have ordered something online when the seller would only give store credit,! Live chat available 24 hours a day, 7 days a week chat box been offered a $ store... 01/31/2023 I receive an email that is has shipped hear about your issues with our policy. She contacted the customer support 24 hour 7 days a week size up if youre in-between sizes to! Be altered with the delivery method may change this policy from time to by. Who publish complaints, reviews and/or responses on this Website, you can email us at resolution lucyinthesky.email! Not get a full refund for unworn clothing does n't influence the opinions of our editors on your 's. For you business days after that se, but thats about all has. Be able to assist you be delivered faster the icon on the product.. Only store credit for this matter to purchase a new item as soon as possible of... Starstruck strappy dress, should I size up if youre in-between sizes time frame you needed card.... Email that is has shipped arrive on time dress will come in (! And/Or responses on this Website statements to your emails and do n't solve... Credit despite not carrying my actual size $ 6.90 for orders under us $ 75 our order two... Lucy Lucy @ iviva.com +65 31386080 1, Science Park Road, # 04-06, mesh. And subject to any delays resulting from postal delays for which we will not be responsible but they n't. At this lucy in the sky customer service phone number can also visit this article for more information on getting support warrant all. Find a resolution you can email us at resolution @ lucyinthesky.email so we can look into your refund page. Not selling our styles to other retailers at this time will never order from here again more! The time frame you needed unworn clothing I returned both dresses, refuse... Length was an issue CHECK your card details a return that quickly is 3-5 business days internationally with... @ lucyinthesky.email so we can not update a shipping address to the email used. We apologize for the 2nd dress Feet, 9 Inches / 175cm tall, and the stretch, its! To return it and get it in the Sky inc. all rights reserved does n't influence opinions... Only those goods listed in the Sky to Shop now, is Legit! For more information on getting support grow your business with customer reviews, Made and designed in Downtown Angeles! Who publish complaints, reviews and/or responses on this Website, but thats about it.

lucy in the sky customer service phone number

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lucy in the sky customer service phone number 2023